You Could Have Heard A Pin Drop

January 20th, 2010 steve 2 comments

From time to time when you follow this blog you will notice how I stand for freedom and peace. My brother sent me an email with these stories. They struck a chord. I hope they do for you as well.

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JFK’S Secretary of State, Dean Rusk, was in France in the early 60’s when DeGaule decided to pull out of NATO. DeGaule said he wanted all US military out of France as soon as possible.

Rusk
responded “does that include those who are buried here?

DeGuale did not respond.

You could have heard a pin drop
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When in England , at a fairly large conference, Colin Powell was asked by the Archbishop of Canterbury if our plans for Iraq were just an example of empire building by George Bush.

He answered by saying, ‘Over the years, the United States has sent many of its fine young men and women into great peril to fight for freedom beyond our borders. The only amount of land we have ever asked for in return is enough to bury those that did not return.

You could have heard a pin drop.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There was a conference in France where a number of international engineers were taking part, including French and American. During a break, one of the French engineers came back into the room saying ‘Have you heard the latest dumb stunt Bush has done? He has sent an aircraft carrier to Indonesia to help the tsunami victims. What does he intended to do, bomb them?’

A Boeing engineer stood up and replied quietly: ‘Our carriers have three hospitals on board that can treat several hundred people; they are nuclear powered and can supply emergency electrical power to shore facilities; they have three cafeterias with the capacity to feed 3,000 people three meals a day, they can produce several thousand gallons of fresh water from sea water each day, and they carry half a dozen helicopters for use in transporting victims and injured to and
from their flight deck.

We have eleven such ships; how many does France have?’

You could have heard a pin drop.

~~~~~~~~~~~~~~

A U.S. Navy Admiral was attending a naval conference that included Admirals from the U.S. , English, Canadian, Australian and French Navies. At a cocktail reception, he found himself standing with a large group of Officers that included personnel from most of those countries. Everyone was chatting away in English as they sipped their drinks but a
French admiral suddenly complained that, whereas Europeans learn many languages, Americans learn only English. He then asked, ‘Why is it that we always have to speak English in these conferences rather than speaking French?’

Without hesitating, the American Admiral replied, ‘Maybe it’s because the Brit’s, Canadians, Aussie’s and Americans arranged it so you wouldn’t have to speak German.’

You could have heard a pin drop.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Robert Whiting , an elderly gentleman of 83, arrived in Paris by plane. At French Customs, he took a few minutes to locate his passport in his carry on.

“You have been to France before, monsieur?” the customs officer asked sarcastically.

Mr. Whiting admitted that he had been to France previously.

“Then you should know enough to have your passport ready.”

The American said, ‘The last time I was here, I didn’t have to show it…”

“Impossible. Americans always have to show your passports on arrival in France !”

The American senior gave the Frenchman a long hard look. Then he quietly explained, ”Well, when I came ashore at Omaha Beach on D-Day in 1944 to help liberate this country, I couldn’t find a single Frenchmen to show a passport to.”

You could have heard a pin drop.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~

I am proud to be of this land, AMERICA

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

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About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

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Nido Quebein – Why Immigrants Become Millionaires

January 16th, 2010 steve No comments

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
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About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

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The Business Profits Reported Next Year Are Created Now

January 4th, 2010 steve 1 comment

The business performance goals you achieve for the next year begin today. In order to achieve business performance goals you must have ones defined.

If this seems perfectly obvious, then why is it that the majority of companies do not have an annual business plan detailed in financial performance terms. Hardly any business has the disciplined management system in place to manage the business to achieve financial performance benchmarks every week.

This is a summary action guide that should help your business performance excel :

1. Define the outcome twelve months from now that you expect. What are your targeted: revenue, profit and cash flow (takes into account investments in non cash assets). I recommend these goals be higher than your historical trend.

2. Define the business performance you need to achieve in the next two months by week to achieve your annual goal.

Steps 1 and 2 become the budget numbers for your business and step 2 is adjusted every week so you are always looking forward two months. Can be three but should not be less than two.

Part of Step 2 should be a cash flow projection. Again it is very important to have a budget for all these items including cash flow.

3. Once you develop your budgeted items then you track actual every week. Now you are in the position of addressing variances. Positive ones should be viewed as carefully as negative ones. You are either investing in more of what resulted in positive variances or address the cause of negative ones.

Since a CEO should be spending most of their time, meaning about 80% on marketing for growth, there needs to be a rationalized process in place where there is clear accountability for the operations in the other key areas of the business.

This process is a management system. If you are an international multi- billion dollar business or a single entrepreneur the principles are the same.

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
New Digital Media, Inc.

Twitter

Facebook

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727-587-7871

Email

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

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The Top 1 Percent

December 27th, 2009 steve 11 comments

The Top 1% (one percent)  is not a  measurement and comparison of wealth or ability.  The Top 1% is a mindset.  The mindset  that you can and will achieve the goals you set for yourself.  This mindset includes a bias for action. Action taken to follow a clear roadmap. Clear goals, a bias for action and a Top 1%  mindset will result in you experiencing  success way  beyond what the general population or “the herd” can even imagine.

The idea of the Top 1%  is primarily discussed in reference to the development of business revenue and profits. If you pay attention to the Top 1%, you will see a balance in the areas health and relationships.  It may seem obvious, but if your health fails  monetary success is meaningless. Valuable  business coaching and self development programs  provide  guidance on balance.

Attributes of the Top 1%

There are no common traits. The Top 1% includes men, women, all nationalities, all age groups all professions.  The one common attribute is mindset.  The Top 1% has a dream and they take action in a rational way that brings the intended results.

I have worked with very large companies and smaller ones.  These experiences have given me the opportunity to evaluate the difference between eagles and ducks.  Of course eagles soar and ducks waddle and quack.  Eagles have a laser beam focus on those elements of their business that make the most difference.  They avoid flying into the side of a cliff.

The Top 1% invest in self development. J.T. Foxx, a successful entrepreneur, radio host in 18 markets, and author tells his audiences he invested $60,000 in business coaching and consulting  for himself in 2009.  He has budgeted  $100,000 in 2010 for business coaching and consulting.  He is also investing in  focused training and development program for his organization.

J.T. openly discusses his vision and goal of creating a $100 million coaching and consulting company.  I know he will and that goal is likely to be achieved within the  next 12-18 months.  Note the  mindset.  Less than five years ago J.T. was homeless and he  just turned 30.

Invest In Yourself

Join me, J.T. and many more at one of the upcoming Free Events.    Email Me and I will get you additional details.

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
New Digital Media, Inc.

Twitter

Facebook

Linked in

MySpace

727-587-7871

Email

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

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Customer Service: To The Point…Harvey Mackay and The Cab Driver

December 14th, 2009 steve 5 comments

Thank you Debbie Demboski, Regional Director/Owner of Interiors by Decorating Den for sending me this great story. Contact Debbie for your own  franchise  or decorating services. Ph.800-866-9499  Decorating Den serves most markets in the US and Canada.
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No one can make you serve customers well. That’s because great service is a choice.

Harvey Mackay, tells a wonderful story about a cab driver that proved this point.

Harvey was waiting in line for a ride at the airport. When a cab pulled up. The first thing Harvey noticed was that the taxi was polished to a bright shine. Smartly dressed in a white shirt, black tie, and freshly pressed black slacks, the cab driver jumped out and rounded the car to open the back passenger door for Harvey .

He handed Harvey a laminated card and said: ‘I’m Wally, your driver. While I’m loading your bags in the trunk I’d like you to read my mission statement.’

Taken aback, Harvey read the card. It said:

Wally’s Mission Statement: To get my customers to their destination in the quickest, safest and cheapest way possible in a friendly environment.

This blew Harvey away. Especially when he noticed that the inside of the cab matched the outside. Spotlessly clean!

As he slid behind the wheel, Wally said, ‘Would you like a cup of coffee? I have a thermos of regular and one of decaf.’

Harvery said, ‘I’d prefer a soft drink.’

Wally smiled and said, ‘No problem. I have a cooler up front with regular and Diet Coke, water and orange juice.’

Almost stuttering, Harvey said, ‘I’ll take a Diet Coke.’

Handing him his drink, Wally said, ‘If you’d like something to read, I have The Wall Street Journal, Time, Sports Illustrated and USA Today.’

As they were pulling away, Wally handed my friend another laminated card, ‘These are the stations I get and the music they play, if you’d like to listen to the radio.’ And as if that weren’t enough, Wally told Harvey that he had the air conditioning on and asked if the temperature was comfortable for him.

Then he advised Harvey of the best route to his destination for that time of day. He also let him know that he’d be happy to chat and tell him about some of the sights or, if Harvey preferred, to leave him with his own thoughts…

Tell me, ‘have you always served customers like this?’

Wally smiled into the rear view mirror. ‘No, not always. In fact, it’s only been in the last two years. My first five years driving, I spent most of my time complaining like all the rest of the cabbies do. Then I heard the personal growth guru, Wayne Dyer, on the radio one day. He had just written a book called You’ll See It When You Believe It . Dyer said that if you get up in the morning expecting to have a bad day, you’ll rarely disappoint yourself. He said, ‘Stop complaining! Differentiate yourself from your competition. Don’t be a duck. Be an eagle. Ducks quack and complain. Eagles soar above the crowd.”

That hit me right between the eyes,’ said Wally. ‘Dyer was really talking about me. I was always quacking and complaining, so I decided to change my attitude and become an eagle. I looked around at the other cabs and their drivers. The cabs were dirty, the drivers were unfriendly,and the customers were unhappy. So I decided to make some changes. I put in a few at a time. When my customers responded well, I did more.’

‘I take it that has paid off for you,’ Harvey said.

‘It sure has,’ Wally replied. ‘My first year as an eagle, I doubled my income from the previous year. This year I’ll probably quadruple it. You were lucky to get me today. I don’t sit at cabstands anymore. My customers call me for appointments on my cell phone or leave a message on my answering machine. If I can’t pick them up myself, I get a reliable friend to do it and I take a piece of the action.’

Wally was phenomenal. He was running a limo service out of a Yellow Cab. I’ve probably told that story to more than fifty
cab drivers over the years, and only two took the idea and ran with it. Whenever I go to their cities, I give them a call. The rest of the drivers quacked like ducks and told me all the reasons they couldn’t do any of what I was suggesting.

Wally the Cab Driver made a different choice. He decided to stop quacking like ducks and start soaring like eagles.

How about us?

Smile, and the whole world smiles with you… The ball is in our hands!

A man reaps what he sows. Let us not become weary in doing good, for at the proper time we will reap a harvest if we do
not give up… let us do good to all people.

Ducks Quack, Eagles Soar

Have a nice day, unless you already have other plans!

——————————————————————————–

Sending you energy of health, happiness, prosperity

Steve Pohlit

Business Consulting, Executive Coach
Turnaround/Crisis Management
Temporary CEO, CFO, Controller Services
International Business Resources

Social Media Services
New Digital Media, Inc.

Twitter

Facebook

Linked in

MySpace

727-587-7871

Email

About: Steve Pohlit is a CPA,MBA and has been the CFO of several major domestic and international companies.  Steve is a business owner and an expert business consultant focused on building profits and net asset value. He is very experienced with Internet marketing and social media marketing.  All articles published by Steve unless specifically restricted may be freely published with this resource information.

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